Support agent
Job info
About the job
We are looking for someone who is empathetic and passionate about helping others to become part of our support team. No experience is required. This is a full-time offer for a support agent that can be performed remotely. You will be part of a growing support team which is an integral part of the company
Salary range
Preferred application method
English, Hungarian,
Work schedule
Responsibilities
Technologies and tools
Professional skills
- Intercom1 / 5
- Zendesk1 / 5
- Slack1 / 5
Qualifications
Language skills
Recommend to your friends!
Personal skills
Your future team in numbers
- Team size
- 6-10 person
- Team age range
- 28 - 38
How we work
We are building the next generation of calendaring and scheduling UI tools. Our customers range from small startups, individual developers to Fortune 100 companies and governmental organizations. Teams from companies like AT&T, Disney, Nasa, LIBRA BANK, Swarovski... all the way to small teams and lone developers use Mobiscroll.
Check out our customers page and read what people say about us.
What will you learn
You will be part of a growing support team which is an integral part of the company. Tailored system for personal growth and professional development.
Ideal candidate
If you are passionate about helping people, but also creative in problem-solving and you want to stay connected with thousands of developers.
Advantage, if...
This job is based on written communication, you should not shy away from writing. You shouldn’t have any trouble using the English language.
Do not apply, if...
- If you are searching for a part-time job
About the company
Our story
- 2011Mobiscroll releases its very first product bringing touch date & time selection to the mobile web.
- 2012-04The first version of Mobiscroll 2 is released introducing our second component, the select.
- 2013-08Mobiscroll 2.7 is released, shipping 9 components.
- 2014-04Mobiscroll 2.10 is released with platform theming, localization, new features & functionality.
- 2015-10Mobiscroll 2.17 is released with 10+ components, form fields and extended integration.
- 2016-05First beta for Mobiscroll 3 is out with Event calendar, which will become our biggest product yet.
- 2017-11Mobiscroll 4 beta is released with a major cleanup and more refined UX.
- 2018-03First stable version of Mobiscroll 4 is out. It starts paving the way for more advanced components.
- 2018-07Mobiscroll 4.3 is released with desktop components and a responsive API.
- 2019-05Mobiscroll is moving to Sass with version 4.7.
- 2020Mobiscroll repositions itself as a calendaring toolset for desktop/mobile from a UI framework.
- 2020-04First beta of Mobiscroll 5 is out, a complete rewrite laying groundwork for the best Mobiscroll yet.
- 2020-12Mobiscroll 5.0 is in the books with the brand new Scheduler.
- 20212021 was about learning & building, making us one of the top event calendaring UI on the market.
- 2022In 2022 we've doubled down on what we set out to do with v5 and we are winning more of the market.
- 2023We are growing the team to scale the business. Hiring for product, sales, marketing and development.
What makes our product special
Our product
Mobiscroll
We are building the next generation of calendaring and scheduling UI tools. Our customers range from small startups, individual developers to Fortune 100 companies and governmental organizations.
Our clients
Life with us
Lightning round
- Beer, wine or shot?
- It depends
- Star Wars or Ben Hur?
- What do you think?
- Mac or PC
- 🍎
Trainings and workshops
There are a bunch of ways to level up: access to online training (previously offline events as well), in-house training, coaching and resources you'll need to get better at your craft.
How can the employees affect the company’s life?
Everyone in the company works with customers so that they can experience and understand their pain first hand. This builds empathy and we believe that everyone can positively contribute to our future.
Why we love our office
We love our office, because we can work from home or from wherever we want. Our team is distributed and since COVID started we are all working from our homes. We are also looking into ways to provide options for people who would prefer to go to an office from time to time.
What would I miss if I left
I think I would miss the friendships and the people I work with the most. Together we are able to solve the problems that we are facing every day.
Zsombi
Support specialist
Personal qualities we appreciate
- Empathetic & respect the opinions of others
- Reliable... someone we can count on.
- Empathy is key for great teamwork and when working with customers as well
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