IT Infrastructure Specialist

Medior

Trax Retail is looking for a tech-savvy and highly motivated IT Specialist to perform internal IT infrastructure duties in a global, dynamic and fast-growing environment.



Professional skills

IT and end-user support
Troubleshooting experience
Incident handling experience

Personal skills

Customer-Centric Great problem-solving skills Collaborative, communicative Able to manage multiple tasks

You can start

as soon as you wish

Benefits

Dining
Fruit Coffee Snacks
Training
Conference opportunities In house training Training support
Wellbeing
Private healthcare Sport passes Team building programs AYCM SportPass
Travel
Travel support
Tools
Laptop
Other

  • Supportive environment
  • Internal learning platform: You can access hundreds of courses and articles.
  • Career path
  • International environment
  • Flexibility: We have a high-trust culture with freedom to manage your own schedule.
  • Wide range of fringe benefits: AYCM card, culture-related benefit, health insurance package, performance bonus, home office allowance.

Responsibilities

  • Maintain Okta and Office365 environment according to industry’s best practices
  • Diagnose and resolve SaaS application issues
  • Record events, problems and their resolution in tickets, knowledge base and logs
  • Provide exceptional end-user support across the enterprise and collaborate effectively
  • Support end-user technical escalations (Level 2-3) and help training Level 1 team

Technologies and tools

Linux Windows Slack, Jira Microsoft Office 365 OSX Mac ServiceNow SaaS Okta FreshService

How to apply

  • Language of application: English
  • CV

Qualifications

No qualification required

Language skills

English
Conversational level

Office address

Budapest, Rákóczi út 42, 1072 Magyarország, EMKE Irodaház

Work schedule

Flexible
Weekly working hours
40 hours/week

How we work

Everyone in our team has the Trax spirit: we believe in the power of positivity and transparency, we embrace failures as long as they lead to success and we are visionaries: we are not only creating for the present, but for the future. Ring a bell? Then your place is in the Trax family!

Nemzetközi környezet, retail AI megoldások, változatos munka - ez vár Rád a technológia élvonalát képviselő cégnél, a Trax-nél

Our product

Rebooting retail for the digital age

At Trax, our mission is to help brands and retailers harness the power of digital technologies to enable the best shopping experiences imaginable. Our platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best – delighting shoppers.

Our mission

We are the driving force of the store of tomorrow, where the physical and digital combine in new ways to delight at shelf.

What would I miss if I left?

Zoltán Vári
			    									- OSM Team Lead EMEA

Seeing us grow year by year makes me proud. Working on new solutions develop my skills. Contributing with my personal tasks makes me feel useful.

Zoltán Vári , OSM Team Lead EMEA

Office photo

Trax - Office photo  - Budapest, Rákóczi út 42, 1072 Magyarország, EMKE Irodaház

What makes our product special

Machine learning Artifical Intelligence Market leader Cutting-edge technologies Computer vision technology Visionary Image recognition

Our story

  1. 2010

    Trax is founded and incorporated in Singapore

  2. 2015

    Trax family grows to 100 as new offices open in Brazil and the UK

  3. 2016

    Trax breaks into the Deloitte Technology Fast 50, Israel's foremost tech award

  4. 2019.07

    Trax Retail arrives to Budapest

  5. 2020

    We turned 10!

  6. 2021

    Keep growing: 292 customers, 90 markets, 18 offices worldwide

How can the employees affect the company’s life?

Trax is a place of breakthrough ideas that help us build smarter, hack faster and scale better. Our culture and vibe is still the same: a start-up where you can share ideas and start a discussion!

Favourite thing in the office

Trax - Favourite thing in the office  - Budapest, Rákóczi út 42, 1072 Magyarország, EMKE Irodaház

Trainings and workshops

We believe in knowledge-sharing: tech meetups, conferences, internal online training platform, you name it and we make sure you can learn & develop yourself with us.

Lightning round

Ties or shorts?
Shorts
Average age?
26
Beer, wine or shot?
One after the other:)

Why we love our office

  • Cool office environment in a central location
  • Great view due to being on the top floor
  • Lots of light
  • Chill zone
  • Dog-friendly

Product video

Trax - Product video

Which celebrity would your company be?

Keanu Reeves

Keanu Reeves

High-Tech

Personal qualities we appreciate

Our everyday norms:

  • We trust each other
  • We listen without interruption
  • We may disagree but still commit
  • We hold our team accountable
  • We deliver on our commitments
  • We work as ONE team
People behind technology
Trax  - People behind technology
Office breakfast
We have...

  • Customers who are the world’s most loved consumer brands like Coca-Cola, Nestle, Unilever, P&G and Heineken
  • Great team, just like a big family
  • Regular team events to celebrate and have fun

Tough day in the office *Poppy
A sweet surprise
Blog post about us

Follow us

Szerethető Munkahelyek Díj 2021 díjazottja

Best Workplaces Award 2021 díjazottja

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Trax

Open positions:

@Trax Private healthcare

Operations Service Coordinator

@Trax Private healthcare

Junior Project Coordinator

@Trax Private healthcare

Data Collection Specialist

@Trax Private healthcare

Project Manager

@Trax Private healthcare

Business Analyst
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