UNICEF Global Shared Services Centre (GSSC)

Shared services to 190 countries worldwide

UNICEF staff in the field are doing all they can to reach the most vulnerable children across the world. But they also need support to stay focused on delivering the best results. That’s why we have a Global Shared Services Centre (GSSC) that takes care of these needs.

The GSSC supports more than 150 UNICEF offices and over 17,000 staff worldwide with Business Innovation & Support, IT, Customer Care, HR, Payroll, Finance, Data Analytics and Change Management services.

UNICEF Global Shared Services Centre’s (GSSC) vision is to drive excellence in service delivery, efficiency, and business modernization by using leading best practices and technology to support UNICEF’s mission and the Sustainable Development Goals, for the realization of the rights of every child.

UNICEF offers diverse learning opportunities: executive/team coaching, language programs, Management Masterclass, the Agora learning portal and hundreds of free courses on Lynda.com and LinkedIn.

Employees drive our company's future with their ideas and engagement, fostering innovation and a positive work culture. At UNICEF GSSC, we utilize our staff community page on Viva Engage for open communication (official and personal), a Global Staff Survey for feedback, a Staff Association for representation, quarterly all-staff meetings, and quarterly pulse check to enhance our work environment.

UNICEF GSSC is at the heart of Budapest, near Astoria and Deak Ferenc Square, easily accessible by public transport. The office is spacious and filled with light, featuring a beautiful garden, a well-equipped gym, table tennis, darts and a rooftop terrace with city views. Surrounded by diverse restaurants it's a vibrant and welcoming place to work.

At UNICEF, we cherish a heartfelt commitment to supporting every child's well-being. We value empathy, patience, diversity, kindness, openness, equality, humor, and a collaborative spirit in our team.