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BuyTheSell

Technical Account Manager

Teljes munkaidős |Távmunka

Fizetési sáv

Nincs megadva

Az állásról

As a Technical Account Manager (TAM) at BTS, you will serve as the primary technical liaison between our development team and our high value investment banking clients. You aren't just providing support, you are a trusted advisor for helping clients navigate complex API integrations, InfoSec compliance, and long-term product adoption. You will own the technical health of the relationship ensuring our solutions meet the standards of our clients.

Megnézem az állás részleteit

Technical Account Manager

Szoftverfejlesztés |Budapest |Kisvállalat (< 50)

Jelentkezési határidő

július 13.

Állás mentése

Értesülj állásainkról!Iratkozz fel és szólunk, ha itt új álláslehetőség nyílik.

Állás infók

Az állásról

Fizetési sáv

Fizetési sávNincs megadva

Bérkalkulátor

Jelentkezés preferált módja

Jelentkezés nyelve:
angol,

Önéletrajz

Bérigény megjelöléssel

Munkaidő

Heti munkaidő40 óra / hét

Törzsidő10 - 18

Feladatok

Serve as the lead technical liaison for high-value clients, ensuring client satisfaction, retention, and long-term growth.

Lead weekly technical syncs to oversee integration health, troubleshoot issues, and identify opportunities for optimization.

Manage client expectations with internal development bandwidth, ensuring clear communication on delivery timelines.

Provide ongoing support for technical integrations and own the lifecycle of user issues from initial report to resolution.

Collaborate directly with internal developers to open, test, and track work items (Azure DevOps), ensuring timely delivery of client requests.

Create and maintain high-quality technical documentation for internal and external use.

Collaborate with our global Client Support team to resolve complex issues in a timely manner.

Act as the primary responder for addressing client InfoSec requests.

Complete technical questionnaires and ensure our solutions meet both client and industry standards.

Manage internal GRC (Governance, Risk, and Compliance) requirements

Szakmai ismeretek

Experience utilizing APIs and an understanding of complex technical infrastructures.4 / 5
The ability to translate complex technical concepts into clear business value for non-technical stakeholders.4 / 5
Proactive problem-solving skills focused on root cause analysis.4 / 5
Excellent written and spoken English with the ability to manage multiple tasks and projects with proper prioritization.4 / 5
Comfortable working in a start-up environment and as part of a remote/hybrid team.4 / 5
Experience with REST APIs and familiarity with cloud-based technical infrastructures.3 / 5
Familiarity with Azure DevOps or similar project management tools.1 / 5
Previous FinTech or investment banking experience.2 / 5
Experience with the software development life cycle (SDLC) and client-facing roles.3 / 5
Strong presentation skills and a sense of ownership over the customer experience.2 / 5

Végzettség

1-8BSc

1-8BA diploma

Nyelvtudás

AngolTárgyalóképes szint

Ajánld az ismerőseidnek!

Elküldöm a linket

Kompetenciák

Ability to work collaboratively in a team environment |Comfortable multi-tasking |Pro-active attitude and constantly looking for opportunities to improve the platform and improve the customer experience |Sense of ownership and responsibility

Így dolgozunk mi

You will work with a global team across London, New York, Budapest, and Singapore. You will get first-hand experience in learning what it takes to support clients on a cloud-based SaaS platform that is globally redundant and always on. This is also a great opportunity to work in a true fintech company where you will acquire deep domain knowledge of the investment banking industry, as well as acquire advanced business analyses/technical skills while evolving a SaaS software platform to support the largest most prestigious institutions in the world.

Távmunka

Videós interjú

A cégről

Missziónk

Our mission is to help streamline the process of connecting the buyside to the sellside.

Történetünk

2018-10The company was founded.
2019-01Opened NY office
2019-03Opened London support office
2019-07Opened Hong Kong support office
2019-09Budapest development office opens.
2019-09Our first major customer went live with our system. This was a global rollout with over 2000 users.

Iroda cím

Budapest, Váci út 22-24, 1132 Hungary

Ettől különleges a termékünk

C# |Startup |FinTech |Cloud Computing |Azure

Termékünkről

BTS Platform

The BTS platform is a single place for investment banks to market all product, collaborating with sales, analysts, and clients in a fully permissioned environment, promoting consumption while reducing the administrative burden in order to drive profitability.

Céges értékek

Sokszínű és Befogadó

Home Office lehetőség

Távmunka lehetőség

Itt követhetsz minket

Az élet nálunk

Kétszavasok

Beer, wine or shot?: Pálinka
Mac or PC: Windows with a Chrome browser
Superpower?: Time Travel

Így képezzük a kollégákat

Training in self voluntary basis, but all employees are both allowed and encouraged.

Hogy szólhatnak bele az alkalmazottak a cég életébe?

We are a company of builders who are passionate about tackling new problems. The question we ask ourselves isn't "should we build this?" but rather "how can we build this?."