Customer Support Team Lead
Informații despre job
Despre job
As a Customer Support Team Lead, you will have the chance to impact our Customer Experience first hand by building a world class support team and function.
Nivel salariu
Modul preferat de aplicare
maghiară, engleză,
Programul de lucru
Sarcini
Tehnologii, instrumente
Cunoștințe profesionale
- Effective communication4 / 5
- Customer focus5 / 5
- Cross functional team4 / 5
- Quick thinking3 / 5
- People management5 / 5
Educație/Calificări
Nu este necesară calificareaLimbi cunoscute
Recomandă unui prieten!
Competențe personale
Viitoarea echipă în cifre
- Mărimea echipei
- 16-25 de persoane
- Vârsta celui mai tânăr/mai în vârstă coleg
- 22 - 37
Ce vei învăța la noi?
Opportunities for growth: Join us at a very exciting stage where you have direct impact on the product with every one of your decisions. Work with international (mainly US) users. We are not afraid to invite international experts to learn from, next to our extensive learning and training opportunities.
Candidatul ideal
Our ideal candidate:
- Bring a positive attitude. Our team is full of friendly, dedicated people. We’re looking for someone similar!
- Has a young, dynamic, enthusiastic personality, and is always willing to learn new things.
- Speaks and writes English fluently. This is important, as 80% of our customers are native English speakers.
Este avantajos, dacă..
Although not required, it is definitely a plus if you have experience with e-commerce and customer service.
Nu aplica dacă
- you only feel comfortable when every detail of your work is written in a policy
Despre companie
Istoria noastră
- 2014OptiMonk founded as the first International Startup at Innonic Startup Studio
- 2016We won the “Creative solution of the Year” Award Reached 1,000 Paying Customers
- 2017Our new CEO - who was previously the Head of Sales - started to restructure the team of OptiMonk.
- 2018Decided to rebuild our product to have a faster, most flexible and easy to use Editor
- 2019-03Decided to offer a freemium version
- 2019-09Found, and dedicated to our new Strategy to target Mid Market Customers
Adresa biroului
Debrecen, Kassai út 129, 4033 MagyarországProdusul nostru este special, datorită acestor lucruri
Despre produsul nostru
OptiMonk
OptiMonk is a powerful conversion optimization and lead generation platform, and we’re truly proud that now 36,000+ websites are using OptiMonk in more than 150 countries. More than 50% of our customers are US-based, and our Annual Recurring Revenue was $1.6M in 2019.
Clienții noștri
Valorile companiei
Viața la noi
Întrebări fulger
- Being late or overtime?
- Overtime
- Average age?
- 30
- Mac or PC
- It's up to you!
Așa ne dezvoltăm colegii
We have a quarterly personal development plan. We have a bookshelf with 850 books, organize regular book clubs and we provide our teams Udemy Courses as well. In 2019 we attended at 11 conferences.
Cum pot să influențeze angajații viața societății?
We believe that great goals can only be achieved by inspiring people who are ready to change the world. We’re a group of passionate people who consider OptiMonk more than just a place to work.
Asta ne place cel mai mult în biroul nostru
Easy to access, free parking, coffee, tea, fruits, vitamins, Hairdresser, Massage
Foto despre birou
Ce mi-ar lipsi dacă aș pleca?
Professional development opportunities, book clubs, team building events, our football team. And the hair dresser :)
Földy István
Front-end developer
Obiectul favorit in birou
Calități personale pe care le apreciem
Our team is full of friendly, dedicated and curious people. We are looking for proactive people, who are always looking for areas to can be improved.
Soluția noastră digitală preferată
Soluția noastră digitală preferată
Soluția noastră digitală preferată
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