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Tata Consultancy Services HungaryBudapest, Hungary

German-Speaking Service Desk Analyst Level 1

Full-time |Hybrid |Budapesta
Salariu
Nu este menționat
Detaliile jobului
Termen limită pentru aplicare
26 decembrie
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About TCS Hungary:

At TCS Hungary, opportunity meets stability in a vibrant and dynamic work environment.Tata Consultancy Services is one of the world’s fastest-growing technology partners,employing over 600,000 people from 152 nationalities across 55 countries. Since ourestablishment in 2001 in Budapest, we’ve been committed to delivering exceptionalservices through the power of digital technology.

Nivel salariu

Nivel salariuNu este menționat
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Programul de lucru

Timp de lucru săptămânal40 oră / săptămână

Sarcini

Provide first-level IT support for hardware, software, access, password, and application-related issues.
Support users via phone, email, chat, and remote support tools.
Troubleshoot technical issues and resolve incidents whenever possible.
Escalate more complex issues to specialist support teams when needed.
Manage support tickets throughout their lifecycle, ensuring accurate documentation and timely resolution.
Maintain high levels of customer satisfaction through professional and effective communication.
Work closely with international teams to support business operations.
Follow established processes, procedures, and service level agreements.

Cunoștințe profesionale

  • IT Support / 1st Level IT Support3 / 5
  • Microsoft 3652 / 5
  • Conceptele de bază ale rețelei2 / 5
  • Windows OS Troubleshooting2 / 5

Nivel de educație

Diplomă de bacalaureat

Limbi cunoscute

EnglezăNivel conversațional
și
GermanApt pentru negociere

Recomandă unui prieten!

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Competențe personale

Comunicare eficientă |Atenție la detalii |Orientare către client |Problem-solving

Poți începe de la

As soon as possible
Despre companie

Istoria noastră

  • 1968Foundation
  • 2001Establishment of TCS Hungary Delivery Center
  • 2013Strategic cooperation agreement with the Hungarian government
  • 2015SSC excellence award, University Cooperation award
  • 2016AmCham Generosity Award
  • 2017Over 150 Aiesec interns working for TCS Hungary
  • 2017CEE Outsourcing Awards: Company of the year, Business Center Manager of the year
  • 2019CEE Outsourcing Awards: BPO Firm-, Business Center manager-, Unique Service Provider of the year.
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Adresa biroului

Budapest, Alíz utca 4, 1117 Magyarország, Office Garden III
Alte birouri

Produsul nostru este special, datorită acestor lucruri

Echipă internațională |Human Resources |Multicultural |Financial analysis |Multilingv |Development |Information Technology |International Opportunities |Diversity

Despre produsul nostru

IT solutions, Life Science, FnA and HR outsourcing


TATA Consultancy Services (TCS) employs over 387,000 consultants in 45 countries. As a top tier brand TCS is the number 1. TATA brand contributor on top of Jaguar, TATA Motors, TATA Steel and TATA Global Beverages.

TCS Hungary is offering a broad portfolio of services such as IT; IT Infrastructure Services; Finance, Accounting & Analysis; Life Sciences and HR Outsourcing Services.

Valorile companiei

Prietenos cu familiile
Divers și incluziv
Eco-friendly
Responsabilitate socială
Conștient de sănătate

Aici ne poți urmări

Premiul Lovable Workplaces 2022
Viața la noi

Întrebări fulger

1
Most proud of
The multicultural and friendly work environment
2
Average age?
Majority of the company is below 35 years old
3
Superpower?
80+ different nationalities working with us

Așa ne dezvoltăm colegii

LANGUAGE COURSES: Twice a year

TRAINING: Internal soft skill & technical training, web based courses

PROFESSIONAL DEVELOPMENT: Leadership programs

Cum pot să influențeze angajații viața societății?

Through our yearly Employee Engagement survey we collect the feedback and ideas of our employees regarding the processes, opportunities, environment etc.

Foto despre birou

Ce mi-ar lipsi dacă aș pleca?

The colleagues and the kind of atmosphere where you’re happy to go to work everyday.

A Coworker

Calități personale pe care le apreciem

An open mind is a must

Creativity is important

Motivation is necessary

Videoul echipei

Videoul echipei

Joburile partenerilor noștri principali
evidențiat
JuniorFull-timeHoReCa & Tourism

Interval salarial lunar

Nespecificat

evidențiat
JuniorFull-timeHoReCa & Tourism

Interval salarial lunar

Nespecificat

evidențiat
MediorFull-timeDezvoltare IT

Interval salarial lunar

Nespecificat

evidențiat
MediorFull-timeOperațiuni IT & PM

Interval salarial lunar

Nespecificat

evidențiat
MediorFull-timeHoReCa & Tourism

Interval salarial lunar

Nespecificat

evidențiat
JuniorFull-timeOperațiuni IT & PM

Interval salarial lunar

Nespecificat

evidențiat
SeniorFull-timeInginer

Interval salarial lunar

Nespecificat

evidențiat
MediorFull-timeRelații Clienți / Call Center

Brut salariu lunar

400 000-550 000HUF