German-speaking Customer Service Representative
Informații despre job
Despre job
Our work affects millions of people worldwide. We work with our 24,000 employees from Hungary, Romania, Egypt, India, Albania and Spain. Together we are the engine of Vodafone all over the world.
Join us in the position of German-speaking customer service representative
Nivel salariu
Modul preferat de aplicare
maghiară, engleză,
Programul de lucru
Sarcini
Cunoștințe profesionale
- Számítógépes ismeretek5 / 5
Educație/Calificări
Limbi cunoscute
Recomandă unui prieten!
Competențe personale
Așa lucrăm noi
We work in several shifts as well as on weekends (no night shift).
We provide a full home office, you can work from anywhere in Hungary.
Ce vei învăța la noi?
You will take part in a 6-week training so that by the time you receive your first customer request, you will be able to answer with confidence.
You'll be working in a dynamic environment where innovative ideas are always welcome
Candidatul ideal
You have had experience in a similar position
Este avantajos, dacă..
You're familiar with Microsoft Office
Nu aplica dacă
- You don't speak fluent German
- You don't like working/speaking with people
- You don't want to hone your skills
Despre companie
Istoria noastră
- 2006The first Vodafone Shared Service Center opened its doors in Budapest
- 2017We merged with the Romanian Service Center to form Vodafone Shared Services Europe
- 2020We are entering the market with a new brand called _VOIS, leading the future as a TechCo company
Adresa biroului
Budapest, Hungária krt. 40-44, 1087 MagyarországProdusul nostru este special, datorită acestor lucruri
Despre produsul nostru
Technology & Transformation
By 2021, our company has grown into a TechCo company. We are a global team of 25,000 professional and dedicated colleagues who support 28 partners from four locations. We carry out our core activities in Finance, HR, Marketing, Sales, Commercial, Supply Chain, Business Intelligence, CARE, Technology and Security Operations and create added value.
#WeMoveTheWorld
Clienții noștri
Valorile companiei
Viața la noi
Întrebări fulger
- Ties or shorts?
- In home office, almost anything goes!
- Most proud of
- Our community
- Superpower?
- Humor
Așa ne dezvoltăm colegii
We believe in: 80/20/10 - learn on the fly/coaching /training.
Most of our training takes place online, and Vodafone University is always at our disposal and we provide the time for it.
Cum pot să influențeze angajații viața societății?
There are a number of platforms available for colleagues to share their views on how the company works. We also send out regular questionnaires that allow us to shape the future of the company.
Asta ne place cel mai mult în biroul nostru
Our renovated office has been waiting to have us back since mid-September, if we wanted to spend a day at the office. The design, the layout is beautiful and modern, technically perfectly equipped - really #FutureReady :) Prepared for hybrid working, many more community spaces have been created, where we can be together with our team and colleagues for a brainstorming session or a good coffee :)
Foto despre birou
Ce mi-ar lipsi dacă aș pleca?
Most of all the people! My team, my leader, my hiring managers (they would be your leaders;)) And I wouldn't forget the unique corporate culture :)
Horváth Viktória
Senior Recruiter
Obiectul favorit in birou
Calități personale pe care le apreciem
We have a term: "Voda-fit" - that's what we're looking for in every candidate. It's our word for someone with resilience, innovation, enthusiasm, humility, flexibility and a love of teamwork.
Care dinte celebrități ar fi societatea?
Keanu Reeves - High-Tech
Pentru noi așa a fost viața în .... (COVID-19)
Vodafone Spirit
Earn customer loyalty: We earn the trust of our customers and provide an excellent customer experience.
Create the future: We are working to create a better future for everyone.
Experiment, learn fast: We experiment, draw conclusions, and then move on to achieving our business goals.
Get it done, together: We trust each other, each other's work, together we are capable of great things.
We're proud of
- Working full-time at home to protect the health of workers
- The Parental Policy came into force in July 2020, giving new parents 16 weeks of paid leave and then 6 months of part-time work
- We contribute to the maintenance of the mental and physical health of our colleagues during the COVID period through a number of initiatives, e.g. resilience and mindfulness trainings, yoga
Noul normal
#womenintech
Új közösségi tér az irodában:)
#paternityleave
#reconnect
What to expect
-Flexible, hybrid working
-You can work with people from all over the world
-Your work can affect millions of people
-Here, every idea is heard-but really :)
-You can work with professionals and from them
-You can surf the net, make phone calls and text messages for as long as you want :)
-We care if you're unwell! With our Employee Assistance program, we try to help in this case as well
100% Human
<3
I have never experienced such flexibility and openness anywhere, I can be in a supportive and professional team gaining experiences every day.
Balázs Réka
Sourcing Recruiter
I am proud to work for Vodafone. They place a strong emphasis on making their employees feel their best and as valued as possible!
Hegedűs-Bite Eszter
Head of Marketing
I have been part of a very kind, honest and silly team for 5 years. An empathetic and flexible family, I never thought I would love them so much.
Szentpétery Annamária
Senior Creative Designer
I love working here because it's such a free and lively atmosphere. It’s easy to find common ground with my colleagues (including senior executives).
Kacsó Tímea
HR Advisor
Humor, security, love, development, challenges, team <3. Words that best describe my last nearly 2 years at _VOIS!
Jagicza Dávid
Sourcing Recruiter
Blog
Articole despre companie
Joburi recomandate pentru tine
