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CitiBudapest, Hungária krt. 40-44, 1087 Hungary
IT Customer Care Specialist
Full-time |Budapest
Salary range
Not provided
IT Customer Care SpecialistBudapest, Hungária krt. 40-44, 1087 Hungary
Junior |Full-time |Budapest
Application deadline
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Job info
About the job
Citi's Global ID Administration is a global organization with 900+ employees located across the globe. We provide information security administration to internal and external clients worldwide. Our services include user access maintenance, password resets for Citi's applications and client support on different communication channels. We also support Citi's information security related projects.
Salary range
Salary rangeNot provided
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Work schedule
Weekly working hoursShift based
Responsibilities
Create, modify and delete user profiles in various systems
Reset passwords and enable IDs based on incoming client requests
Provide customer service via phone, email and various ticket management systems
Professional skills
- Affinity to work with IT apps4 / 5
Education Level
OtherSecondary graduation
Language skills
EnglishConversational level
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Personal skills
Ability to prioritize tasks |Accuracy, attention to details |Customer focused mindset
You can start at
As soon as you can
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