Sales and Customer Retention Specialist
Állás infók
Az állásról
The Customer Loyalty Team is here to understand our customers’ needs; ultimately acting as the bridge between customer expectations and our commercial goals. The focus of this team will initially be based around renewals, but may progress into other aspects of the customer journey such as cancellations.
Due to the nature of the role, some ‘out of hours’ work will be required.
Fizetési sáv
Jelentkezés preferált módja
angol,magyar,
Munkaidő
Feladatok
Szakmai ismeretek
- Pontosság, precizitás4 / 5
- Kommunikációs készségek4 / 5
- Akar fejlődni4 / 5
- Self-starter4 / 5
Képzettségi szint
Nyelvtudás
Ajánld az ismerőseidnek!
Kompetenciák
Így dolgozunk mi
We're creating a culture where everyone feels empowered to bring their unique perspectives and boldest ideas to the table. We want to make sure as many people as possible can access affordable insurance products. We want to do what’s best for our customers, and that means helping them get the insurance they need at a price they can afford.
Mit fogsz tanulni
- How to work in a startup environment
- New skills in sales and customer service
- How to prioritise
- Stakeholder management
- Developing your communication skills
- How to progress quickly in your career
Az ideális jelentkező
- Motivated, driven, and eager to positively influence commercial aspects of the business, e.g. profit
- You have excellent communication skills
- A self starter who is open to experimenting with different ways of working
- You enjoy finding solutions to problems you come across
- You believe in Marshmallow’s products and mission, and are able to utilise your enthusiasm to positively influence customers
Ekkor kezdhetsz
Előny, ha...
- Sales focused background
- Experience in a digital role involving live chat communication
- A goal driven mindset and hunger to meet (or even better, exceed!) targets.
A cégről
Történetünk
- 2017Marshmallow was founded in the UK.
- 2021With our series B funding in Nov 2021 we became one of the UK's most promising tech unicorns.
- 2022We opened our Budapest office, and growing ever since!
- 2025We received our series C funding
- 2025We successfully launched our Car Finance product!
- 2026We introduced our Home Insurance product to the market!
Ettől különleges a termékünk
Termékünkről
Financial Services in the UK
We’re building a huge technology company that makes it easier to move between countries. To drive exponential growth, we need a team of extremely ambitious people.
Termékvideó
Az élet nálunk
Kétszavasok
- Mac or PC
- Definitely Mac!
- Ties or shorts?
- Shorts
- Hobby?
- At Marshmallow everybody has a hidden talent!
Így képezzük a kollégákat
Leadership programmes, Marshmallow Masterclasses, and dedicated time and budget to help you progress.
Hogy szólhatnak bele az alkalmazottak a cég életébe?
To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest.
We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you.
Ezt szeretjük a legjobban az irodában
Fotó az irodáról
Mi hiányozna, ha elmennék
I would miss the team members and our mission to make migration easy in the UK.
Marshal
Tulajdonságok, amiket értékelünk
- Taking ownership
- Seeking and providing honest feedback
- Relentlessly improving processes
- Having low ego
- Challenging ideas
Melyik híres ember lenne a cég?
Keanu Reeves - High-Tech