Account Associate
Job info
About the job
You will be working directly with clients to answer support questions. You will learn the client's workflow to be to answer workflow questions, and to be able to test and QA the system from the client's perspective.
The role requires someone who can answer emails quickly, multi-task and is very detail-oriented.
Salary range
Preferred application method
English,
Work schedule
Responsibilities
Technologies and tools
Professional skills
- Customer oriented5 / 5
- English Communication5 / 5
- Self-starter5 / 5
- Word, Excel4 / 5
Qualifications
Language skills
Recommend to your friends!
Personal skills
You can start at
About the company
Our story
- 2018-10The company was founded.
- 2019-01Opened NY office
- 2019-03Opened London support office
- 2019-07Opened Hong Kong support office
- 2019-09Budapest development office opens.
- 2019-09Our first major customer went live with our system. This was a global rollout with over 2000 users.
Office address
Budapest, Váci út 22-24, 1132 HungaryWhat makes our product special
Our product
BTS Platform
The BTS platform is a single place for investment banks to market all product, collaborating with sales, analysts, and clients in a fully permissioned environment, promoting consumption while reducing the administrative burden in order to drive profitability.
Company values
Life with us
Lightning round
- Beer, wine or shot?
- Pálinka
- Mac or PC
- Windows with a Chrome browser
- Superpower?
- Time Travel
Trainings and workshops
Training in self voluntary basis, but all employees are both allowed and encouraged.
How can the employees affect the company’s life?
We are a company of builders who are passionate about tackling new problems. The question we ask ourselves isn't "should we build this?" but rather "how can we build this?."
Why we love our office
Open space, located in the heart of Budapest. Access to private meeting rooms and ability to work remote.
Office photo
What would I miss if I left
Working on a team where everyone is focusing on the same goals. The level of ownership everyone has and being able to make impactful changes.
Ray Park
CTO
Favourite thing in the office
Personal qualities we appreciate
- Ability to work collaboratively in a team environment
- Comfortable multi-tasking
- Pro-active attitude
- Sense of ownership and responsibility
- Eager and not afraid to learn something new
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