Success Manager
Job info
About the job
Cheppers is seeking a highly organized and result oriented Success Manager to act as both Project Manager and Account Manager for our international and local clients. This hybrid role is responsible for overseeing cloud engineering (AWS) and web development (Drupal, PHP, React) projects, while also managing and growing client relationships. The Success Manager will be the single point of contact for clients, responsible for both delivery and commercial outcomes, including the full sales and presales process (excluding outbound sales/hunting). The ideal candidate will combine strong project management skills with the ability to independently nurture client relationships, ensuring client satisfaction and business growth.
Salary range
Work schedule
Responsibilities
Professional skills
- Project Manager in IT projects5 / 5
- Excellent time management and organisational skills4 / 5
- Outstanding written and verbal communication4 / 5
- Strong commercial acumen and client relationship skills3 / 5
- Experience with team coordination and conflict resolution4 / 5
- Ability to manage the full sales and presales process for existing clients2 / 5
- Strong sense of ownership and accountability in driving projects to successful completion5 / 5
- Understanding of project management methodologies (Agile, Waterfall).3 / 5
Qualifications
Language skills
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Personal skills
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About the company
Our story
- 2012-09Cheppers is founded and we start to work on international web / Drupal development projects
- 2014-01Our 20th team member joins and we have extended our services to include UX/UI and Cloud Engineering
- 2015-01We move to our current location as headcount has almost doubled
- 2016-01The office size has doubled, we become a PLC and the 1st Drupal Academy is launched
- 2016-09We open our office in New York
- 2017-05The second Drupal Academy has started with 8 members
- 2018-01We have merged with 5net, which means 15 new people in the team
- 2019-02The third Drupal Academy has started with 8 members
- 2021-03We became AWS Advanced Tier Partners
- 2023-02Our US office moves from New York to Minneapolis
- 2025-06Our US office moves from Minneapolis to Chicago
- 2025-07We became the first GitLab Partner in Hungary
Office address
Budapest, Szent István krt. 22, 1137 MagyarországWhat makes our product special
Our product
AWS & Drupal expertise, UX/UI design, cloud development, digital transformation consultancy
Founded in 2012, Cheppers has grown from a Budapest-based Drupal specialist to a 40+ person international team with offices in Budapest and Chicago. We're Hungary's leading Drupal development company and an active contributor to both Drupal and AWS communities.
Our comprehensive services span the entire digital transformation journey: strategic consulting, UX/UI research and design, custom web development, cloud infrastructure, and DevOps solutions. We excel at solving complex, unique challenges for high-traffic websites, e-commerce platforms, universities, and enterprise clients.
What sets us apart is our integrated approach - from initial strategy workshops to long-term product support, we handle everything in-house. Our senior developers mentor junior talent through programs like our Drupal Academy, creating a culture where fresh perspectives meet seasoned expertise.
We believe in the power of open-source communities and regularly organize conferences and events. Our international projects and community involvement provide growth opportunities for every team member, regardless of their career stage.
At Cheppers, we don't just build digital products - we create sustainable, scalable solutions that evolve with your business needs.
Our clients
Company values
Life with us
Diversity across generations
It has always been important to us that alongside experienced colleagues, young people bring new impulses and enthusiasm to the company. The multiple Drupal Academies are examples of this, but several colleagues in our Cloud and back-office teams have followed similar paths. These entry-level professionals have now become tech leads, seniors, and in some cases, proud parents as well.
What makes this possible? A culture of knowledge sharing. Our senior colleagues naturally mentor, while juniors bring innovation with their fresh perspective. This two-way learning truly strengthens the team.
Our international projects and technological community involvement (in both AWS and Drupal) provide opportunities for every generation to grow. At our company, colleagues at different life stages - whether fresh graduates or experienced professionals - equally shape the company's future.
Diversity is a strength here, not a challenge.
Lightning round
- Ties or shorts?
- Shorts
- Mac or PC
- Usually Mac, but what you choose
- Hobby?
- Sports, hiking, hackathons
Trainings and workshops
We provide a yearly budget for attending conferences, trainings and workshop, and our bonus system is designed to reward presentations (external and internal) and organizing meetups and other events.
How can the employees affect the company’s life?
Everyone can share their opinion, and we actively encourage our team to do so. The divisions hold weekly meetings where anything from general operations to the latest technologies can be discussed. Additionally, we organize monthly team meetings where we discuss the company's important developments, and there's always room for questions and ideas. Furthermore, we have dedicated Slack channels for major topics (Cloud, AWS, Drupal, GenAI, etc.) where we can continuously share and discuss interesting content.
Why we love our office
Our office is 100% kid and dog friendly. We love coffee and always have plenty stocked up - or else there would be a riot. We live an active community life - from company breakfasts to board game and LAN parties, sometimes even movie nights. Our colleagues frequently work together on product ideas and hobby projects before or after work in the office.
Office photo
Favourite thing in the office
Personal qualities we appreciate
Support for continuous development and self-improvement, transparency and openness, audacity to step into unknown and uncharted territory - these are our core values here at Cheppers.
Team video
This is how we work:
Our Covid-19 Experience
Our Covid-19 Experience
Our Covid-19 Experience
2016 Office party
Blog