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FormlabsBudapest, Andrássy út 9, 1061 Magyarország

Technical Support Specialist - Italian speaking

Hybrid |Budapest|Hybrid work
Salary range
Not provided
Job details
Application deadline
October 17
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Job info

About the job

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

Our Services team leverages their business and technical expertise to assist our direct customers, distributors and resellers in serving their clients by resolving technical issues, investigating machine errors, evaluating printer logs, and teaching technical knowledge.

We're looking for a talented and multilingual Technical Support Specialist to service our growing markets in the EMEA region. If you love building business relationships, providing outstanding service, sharing your technical knowledge, and using both your Italian and English, we want to hear from you!

Salary range

Salary rangeNot provided
Salary calculator

Work schedule

Weekly working hours40 hours / week
Core time9:00 - 18:00

Responsibilities

Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone, email or chat
Become an educator: train direct customers, resellers using your technical expertise of Formlabs printers
Help resellers deliver outstanding service to their customers
Collaborate on solving technical issues with our global engineering team

Professional skills

  • Technical troubleshooting5 / 5
  • C1 level English5 / 5
  • C1 level Italian5 / 5

Education Level

Any level degree
Secondary education
Technical graduation

Language skills

EnglishFit for negotiation
and
ItalianFit for negotiation

Recommend to your friends!

Send the link

Personal skills

Good communication skills |Good problem solver |Customer focused |Accuracy, attention to details

You can start at

ASAP

Hybrid work
About the company

Our story

  • 2011-09-01start from MIT Media Lab
  • 2012-11-01Formlabs was sued by the industrial 3D printing giant 3D Systems
  • 2013-10-01Formlabs closed an additional $19 million Series A round of financing
  • 2015-08-01Michael Sorkin, former co-founder of iGo3D, joined Formlabs
  • 2016-05-01Formlabs acquired online 3D printing community and marketplace Pinshape
  • 2016-08-01Formlabs raised $35 million in series B funding led by Foundry Group
  • 2018-04-01Formlabs raised $30 million in series C funding led by Tyche Partners

What makes our product special

Easy to use |outstanding performance |Endless use-cases |World-class support |Neverneding innovation

Our product

Professional 3D printing ecosystem


Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

Our clients

Product video

Product video

Follow us

Life with us

Lightning round

1
Beer, wine or shot?
Beer
2
Mac or PC
Mac
3
Ties or shorts?
Shorts

Trainings and workshops

we have training all over the year

How can the employees affect the company’s life?

All of our employees' have a word. Our leaders (even C-level!) are very approachable and always on the lookout for ways to make things better and more efficient. We, the firm appreciate the creative, innovative ideas every time.

Why we love our office

Inclusive environment

Great teams and cozy office spaces

Unlimited 3D prints

Office photo

What would I miss if I left

The complex work and the really developing environment

A berliner colleague

Technical Sales

Favourite thing in the office

Personal qualities we appreciate

- Curiosity
- Hunger to learn
- Ownership mentality
- Innovative ideas

Which celebrity would your company be?

Which celebrity would your company be?

Keanu Reeves - High-Tech

Team video

Team video

Office location

We have a modern office in the heart of Budapest.

Formlabs: Bring Your Ideas to Life with 3D Printing

Formlabs: Bring Your Ideas to Life with 3D Printing

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