Customer Service Assistant
Job info
About the job
With a 20-year history, a presence at more than 500 airports, and serving 1,000,000 passengers annually, P-Air Magyarország Kft. (a member of the P-Company Group) is looking for a new colleague for a full-time Customer Service Assistant position in its Budapest (District III) office. Our company provides technological and ancillary travel services to the world's leading airlines.
In this position, your duties will include handling customer service and operational tasks, managing related administration, and communicating with clients via email and phone (handling incoming calls only). In addition, the professional processing of complaints received by email will also be part of your responsibilities. Our ideal new team member has active, intermediate English language skills, user-level MS Office knowledge (Word, Excel), and works precisely and consistently.
Applications from career starters are also welcome; experience in a similar field is an advantage. In return, we offer predictable, fixed working hours from Monday to Friday (with occasional weekend work), a stable long-term background, free professional training, and a friendly office environment. We reward your work with free coffee, soft drinks, fruit, free parking, great team-building events, and free airport transfers across our entire European network!
Send your CV with a photo, indicating your salary expectations!
Salary range
Work schedule
Responsibilities
Professional skills
- Knowledge of the Microsoft Office suite (Excel – intermediate level!)4 / 5
- Excellent communication and customer relation skills5 / 5
- Basic administrative knowledge4 / 5
Education Level
Language skills
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Personal skills
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About the company
Our story
- 2005Launch with the first airport (BUD) PlusAirSolutions begins operations with Budapest airport transfers.
- 2006Launch of LTN (London Luton) transfer service
- 2007Winning the Wizz Air tender
- 2008Introduction of in-path (integrated booking flow) systems
- 2009Austrian Airlines, Ryanair, and National Express join the partner network
- 2014Reaching the 100th airport destination
- 2016Passbook integration, transfer booking in the Ryanair mobile app, and Czech Airlines joining as a client
- 2017Contract renewal with Wizz Air, Blue Air joining as a client, and expansion to the United States
- 2022Launch of the P-LABS innovation hub and the PAMS (Plus Ancillary Multi System) platform; PlusAirSolutions' 17th anniversary
- 2023Integrated airport transfer and lounge partnership with Air Arabia; 4th Ancillary Revenue Roadshow
- 2025New technology partnership with Ryanair, launch of Crew Transport Technology, and celebrating the 20th anniversary
- 2026Contract renewal with Wizz Air through 2029 and the Q1 2026 Roadshow
Office address
Budapest, Batthyány u. 19, 1039 MagyarországWhat makes our product special
Our product
B2B Airport Transfers & Travel-Tech
What makes Plus Air Solutions unique is the combination of proprietary technology tailored to the aviation sector and comprehensive operational support. We offer more than just a software solution: we manage the airline ancillary product portfolio including passenger and corporate transportation, airport lounges and other products, from direct airline API integrations and global fleet and partner management to 24/7 multilingual customer support. With our solutions, airlines can risk-free increase their revenue per passenger, while travelers enjoy relieable travel services accross Europe.
Our clients
