Customer Success Implementation Engineer
Job info
About the job
We are seeking a highly skilled Customer Success Implementation Engineer to join our dynamic team. This role is pivotal in ensuring our customers achieve successful implementations of Strivacity’s CIAM solutions while delivering exceptional customer experiences. You will act as a trusted technical advisor, working closely with customers to deploy, integrate, and optimize our platform.
Salary range
Preferred application method
English,
Work schedule
Responsibilities
Technologies and tools
Professional skills
- Knowledge of protocols such as OIDC, Auth2, and SAML23 / 5
- Experience with cloud computing & infrastructure such as Kubernetes / Helm2 / 5
- HTML5, CSS33 / 5
- Web security, typical web vulnerabilities3 / 5
- HTTP protocol and network traffic analysis in browser3 / 5
- Using a REST APIs from code3 / 5
- Programming experience with Javascript/Typescript and Node.JS a plus1 / 5
Qualifications
No qualification requiredLanguage skills
Recommend to your friends!
Personal skills
Your future team in numbers
- Team size
- 16-25 person
- Team age range
- 23 - 48
How we work
We obsess over client satisfaction and we believe that the best ideas should always win, even if they're harder, longer and take a bit more time. We expect you to be respectful, analytical, critical of everything we do, and seek out constructive feedback. We operate with high attention to detail and security — no matter how small the details may be!
What will you learn
You will have chance to learn about Customer Identity & Access Management, our product (high-level) architecture and improve your soft-skills. Later on our training policy allows you to learn anything related to our product, company or just software development.
We're going to provide a mentor for you to help you in the first weeks/months.
Ideal candidate
Has attention to detail and ability to create, run, and improve processes.
Has strong communication skills along with examples of how you’ve collaborated and built effective relationships with stakeholders at different levels and from a diverse set of backgrounds.
Bias toward action.
Is a creative thinker with the ability to bring fresh ideas to your work.
You can start at
Do not apply, if...
- you don't believe in team work
- you like boring workplaces
- you don't want to improve yourself
- a position that sometimes requires your presence in our Veszprém office is not an option for you
About the company
Our story
- 2019-06Strivacity was founded
- 2019-10Opened the R&D center in Hungary
- 2021-11Strivacity received $9.3 million to support further growth
- 2022-11Strivacity Named a Leader in Customer Identity and Access Management by Forrester Research, Inc.
- 2023-04Strivacity raised $20 million to bolster its sales, marketing and engineering teams
- 2024-12Strivacity Named 2nd times as a Leader in Customer Identity and Access Management by Forrester Research, Inc.
Office address
Veszprém, Levendula u. 1, 8200 MagyarországWhat makes our product special
Our product
Rewriting the script for customer sign-in journeys
Strivacity's cloud-native product lets brands quickly add secure login and identity management capabilities to their customer-facing applications without tying up an army of developers or consultants to do it.
- Adaptive access controls
- Consent management
- Customer experience canvas
- Fraud detection
- Identity verification
- Lifecycle event orchestration
- Registration & self service
- and more
Strivacity is a Leader in The Forrester Wave(tm)
Our clients
Product video
Company values
Life with us
Lightning round
- Ties or shorts?
- Definitely shorts
- Most proud of
- Developed a leader product in three years
- Star Wars or Ben Hur?
- Game of Thrones ;)
Trainings and workshops
- Bi-weekly Brunch & Learn
- Dedicated coach for newcomers
- Continuing education reimbursement
- Tuition reimbursement
- 10 days paid training days / 4 days paid conference days per year
How can the employees affect the company’s life?
We do bi-weekly all-hands meetings - we call it Basecamp - to share successes and gather feedback from employees. R&D team members are heavily involved into product functionality and architecture design apart from their seniority level. Next to it we do questionnaire regularly to collect feedback about specific topics.
Why we love our office
We love our Veszprém office because
- It is located in the city-center
- We have large area for social activities or to have rest
- We have dedicated workout room
- We have free coffee, tea, cleaned water
- We have breakfast and "demo" desserts
Office photo
What would I miss if I left
Team atmosphere. Solution and result oriented conversations, no-blame culture and open communication. Cultivation of new ideas.
András
Favourite thing in the office
Personal qualities we appreciate
We expect you to be respectful, analytical, critical of everything we do, and seek out constructive feedback. We operate with high attention to detail — no matter how small the details may be!
Which celebrity would your company be?
Keanu Reeves - High-Tech
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