Customer Support Associate (Romanian speaker)
Job info
About the job
We’re looking for a passionate Romanian-speaking Customer Support Associate to join our team in Budapest. You’ll play the key role in helping our customers have a great experience with Wise, you’re the link between our customers and teams, helping our product teams identify areas for improvement.
Salary range
Restricted Stock Unit, language bonus
Preferred application method
English,
Work schedule
Responsibilities
Professional skills
- English skills5 / 5
- Romanian skills5 / 5
Qualifications
No qualification requiredLanguage skills
Recommend to your friends!
Personal skills
Your future team in numbers
- Team size
- 16-25 person
- Team age range
- 18 - 58
How we work
We work differently and we’re proud of it. As part of our support team, you’ll play a key role in helping our customers have a great experience with Wise. You’ll also be the link between our customers and teams, helping our product teams identify areas for improvement.
This is not your average customer service job.
Ideal candidate
You’ll ideally have worked in customer service before, but don’t worry if you haven’t. We’re willing to work with the right person as long as they’re passionate and always striving to give a great customer experience.
You can start at
Do not apply, if...
- Do not have the legal authorisation to work full time in Hungary
Be flexible
You’re flexible and adaptable, open to working days, evenings and weekend shifts (shifts vary between 7am-11pm)
Note:
Please make sure your applications are submitted in English, as this is our working language. Applications without a cover letter will not be considered.
We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.
About the company
Our story
- 2010-01We were founded with the vision of making international money transfers cheap, fair, and simple.
- 2016-01Over 1M happy customers trust us to move more than $1 billion dollars of their money, every month.
- 2018-10Borderless account launched, allowing customers to hold their money in more than 50 currencies.
- 2021-02We changed our name from "TransferWise" to "Wise" and also celebrated our 10th birthday.
- 2022-01We are 3000+ Wisers strong, helping over 11M customers and businesses save £1bn in fees every year.
Office address
Budapest, Váci út 80, 1133 HungaryWhat makes our product special
Our product
Transfering money at low cost across borders
Wise was founded in 2011 with a clear mission:
Money without borders - instant, convenient, fair and eventually free.
We built Wise cause it solves a problem for hundreds of millions of people. It puts the way money moves back into the hands of ordinary people. We power money for people & businesses - sending, spending and getting paid in any currency, wherever, whenever.
Product video
Company values
Life with us
Lightning round
- Bike, public transport or car?
- Bike ?♀️
- Most proud of
- Diversity
- Average age?
- 29
Trainings and workshops
Taavet Hinrikus, co-founder said the following: "Not trying is a sin, failing is not. Encourage yourself and others to try!"
How can the employees affect the company’s life?
At Wise, ideas emerge from collective brainpower. People are organised in autonomous teams within which we talk through projects, but we use Slack, email, and Google surveys for opinions!
Why we love our office
The Budapest Office has just moved to the busy 13th district close to the Danube. It’s a city of stunning architecture and unrivalled hospitality, and now it’s the newest home to our customer support and engineering teams. Our office is spacious and light aligning with our core value, transparency. We like to show our attitude, too - the new wall decoration says THIS IS A REVOLUTION!
Office photo
What would I miss if I left
" I get to do what I love and see how my work can positively impact the customers. I think i would miss this the most."
Isaac Díaz Carpio
Content Lead (SEO)
Favourite thing in the office
Personal qualities we appreciate
If you’re keen to collaborate, learn, grow, try new things and aren’t afraid of a bold plan, you’ll fit right in.
Team video
What we stand for
✔ Customers > Team > Ego
✔ No Drama, Good Karma
✔ Not Just a Job
✔ We get it done
MORE ON THE JOB
At Wise we work in self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.
Teams pick the problems they want to solve. There’s no micro-management. No hiding behind fancy job titles. And no one telling you what to do. You're your own boss. But you’ll get tons of guidance & plenty support from talented, super-smart colleagues.
Our product ?
We are a growing company.
Our Covid-19 Experience
Blog
Articles about the company
