Job notification

WoltBudapest, Salétrom u. 4, 1085 Magyarország, Loffice

Support Associate (German Speaking)

Student job |Part-time |Full-time |Administration |Budapest

Gross salary range

1 705 - 2 500 HUF

About the job

- Process the chats & calls assigned to them to Wolt Customers, Venues and Partners

- Provide value in the customers' experience following the WOLT Support Mission.

- Active contributor of continuous improvement processes.

Job details

Support Associate (German Speaking)Budapest, Salétrom u. 4, 1085 Magyarország, Loffice

eCommerce |Budapest |Corporation (> 250)

Application deadline

Save job

Receive job notificationsSubscribe and we’ll let you know if there’s a job opening!

Job info

About the job

- Process the chats & calls assigned to them to Wolt Customers, Venues and Partners

- Provide value in the customers' experience following the WOLT Support Mission.

- Active contributor of continuous improvement processes.

Salary range

Gross salary range 1 705 - 2 500 HUF

Work schedule

Weekly working hours30-40 hours / week

Core time18:00 - 03:00

Responsibilities

Provide customers with an out of this world and memorable experience, every time

Communicate in German with our courier partners, customers, and merchants

We’re not afraid to play up the playfulness in our interactions, so creativity is a must!

You are able to work in shifts across mornings, days, evenings and weekends

We are especially eager to find people available to work during evenings and weekends! :)

Professional skills

Multitasking4 / 5
Attention to detail4 / 5
Customer focus5 / 5

Qualifications

GeneralSecondary graduation

Language skills

EnglishFit for negotiation

GermanFit for negotiation

Recommend to your friends!

Send the link

Personal skills

Can-do attitude |Humble |Advanced communication skills |Will to learn:open to feedback

You can start at

14 August/ 18 September

About the company

Our mission

Our mission is to make cities better places for customers, merchants and couriers alike. Our platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly.

Our story

2014-09Wolt launches in Finland followed by a rapid international expansion
2018-03We launch Wolt Hungary and are preparing to start delivery in Budapest
2018-05Delivery begins in Budapest
2019-10We now deliver in 4 cities: Budapest, Pécs, Győr and Debrecen
2020-07There are already more than 1000 restaurants on Wolt!
2021-03From now on people can order from retail stores as well in Hungary
2021-11We launch Wolt Market in Hungary, our very own same-hour grocery delivery
2021-11We announce joining forces with DoorDash, the market leader food delivery company in the USA
2022-05Delivery begins at lake Balaton, first in Siófok
2022-12We launch Wolt+, our subscription service
2023-05We launch Wolt Drive, our last mile delivery service for businesses
2023-06We celebrate our 5th birthday in Hungary with a team of 350+ people

Office address

Budapest, Salétrom u. 4, 1085 Magyarország, Loffice

What makes our product special

Our product

Wolt: more than food delivery

We are a technology company known for our local commerce platform. We build a connection between restaurants and retailers that want to make and sell food and other products, couriers that want to earn through delivering those products, and customers who want to free up time and effort to focus on the more important things in life.

Company values

Dog-Friendly

Life with us

Lightning round

Average age?: 28
Bike, public transport or car?: Anything thanks to the bike racks+central location
Beer, wine or shot?: Beer, please!

Trainings and workshops

The fast-paced startup environment gives us new challenges every day, which is why we have our own wikipedia to broaden our knowledge, and a team of qualified trainers takes care of newcomers.

How can the employees affect the company’s life?

At Wolt we encourage you to be yourself, and our goal is to give our customers and partners a unique experience. The fast-paced startup life allows us to shape our processes, and we love teamwork!

Why we love our office

The office is centrally located, you can jump on anything to get there. Four-legged guests are always welcome, and we believe that it's easier to start the day with George Clooney's coffee.

Office photo

What would I miss if I left

The professional yet friendly atmosphere, the colleagues' sincere interest in each other, and the numerous development opportunities. 💙

Nico

Senior Sales Manager

Favourite thing in the office

Personal qualities we appreciate

We love having fun together, so a sense of humor is a daily necessity. If something needs to be done, we don't wait for the other person, but take matters into our own hands!