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French Speaking Service Desk Analyst – Level 1
Informații despre job
Despre job
As a Service Desk Analyst (Level 1) you will resolve IT issues for our multinational customers remotely from Budapest together with TCS colleagues from around the world.
They will contact you via email, phone, chat or a self-service portal and your task will be to support them in French and English language either by resolving the issue on the spot or by coordinating with other teams.
Nivel salariu
Programul de lucru
Sarcini
Cunoștințe profesionale
- Communication5 / 5
- Orientare către clienți4 / 5
- Structured thinking4 / 5
Educație/Calificări
Nu este necesară calificareaLimbi cunoscute
Recomandă unui prieten!
Competențe personale
Poți începe de la
Despre companie
Istoria noastră
- 1968Foundation
- 2001Establishment of TCS Hungary Delivery Center
- 2013Strategic cooperation agreement with the Hungarian government
- 2015SSC excellence award, University Cooperation award
- 2016AmCham Generosity Award
- 2017Over 150 Aiesec interns working for TCS Hungary
- 2017CEE Outsourcing Awards: Company of the year, Business Center Manager of the year
- 2019CEE Outsourcing Awards: BPO Firm-, Business Center manager-, Unique Service Provider of the year.
Adresa biroului
Budapest, Alíz utca 4, 1117 Magyarország, Office Garden IIIProdusul nostru este special, datorită acestor lucruri
Despre produsul nostru
IT solutions, Life Science, FnA and HR outsourcing
TATA Consultancy Services (TCS) employs over 387,000 consultants in 45 countries. As a top tier brand TCS is the number 1. TATA brand contributor on top of Jaguar, TATA Motors, TATA Steel and TATA Global Beverages.
TCS Hungary is offering a broad portfolio of services such as IT; IT Infrastructure Services; Finance, Accounting & Analysis; Life Sciences and HR Outsourcing Services.
Valorile companiei
Viața la noi
Întrebări fulger
- Most proud of
- The multicultural and friendly work environment
- Average age?
- Majority of the company is below 35 years old
- Superpower?
- 80+ different nationalities working with us
Așa ne dezvoltăm colegii
LANGUAGE COURSES: Twice a year
TRAINING: Internal soft skill & technical training, web based courses
PROFESSIONAL DEVELOPMENT: Leadership programs
Cum pot să influențeze angajații viața societății?
Through our yearly Employee Engagement survey we collect the feedback and ideas of our employees regarding the processes, opportunities, environment etc.
Foto despre birou
Ce mi-ar lipsi dacă aș pleca?
The colleagues and the kind of atmosphere where you’re happy to go to work everyday.
A Coworker
Calități personale pe care le apreciem
An open mind is a must
Creativity is important
Motivation is necessary
Videoul echipei
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