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CitiBudapest, Váci út 80, 1133 Hungary

Digital Client Support Specialist - German speaker

Junior |Full-time |Sales |Budapest
Salary range
Not provided
Job details
Application deadline
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Job info

About the job

Join Citi’s Digital Client Support team in Budapest in a career starter role! This team serves as first point of contact for corporate and commercial clients and closely cooperates with Citi Service teams, Bankers and Product teams.

Salary range

Salary rangeNot provided

Preferred application method

Language of application:
English,
CV
LinkedIn

Work schedule

Weekly working hours40 hours / week

Responsibilities

Address external customer issues and provide ongoing customer service support via phone and email
Train clients on the various modules and services of Citi's electronic banking platforms
Manage issue resolutions involving external software vendors or internal production support teams
Implement new solutions & system functionality following product / market / regulatory requirements
Support periodic system upgrades and software maintenance by providing UAT testing

Professional skills

  • Excellent communication skills5 / 5
  • Proven analytical skills5 / 5
  • Investigative skills4 / 5

Qualifications

OtherBA degree

Language skills

EnglishFit for negotiation
and
GermanFit for negotiation

Recommend to your friends!

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Personal skills

Strong customer orientation |Team-player attitude
About the company

Our story

  • 1985Citi entered the Hungarian market and launched services for Corporate Clients
  • 2005Citi Solutions Center Budapest was established
  • 2020Our Reverse Mentoring Program won the Diversity Award 2020 by the Hungarian Business Leaders Forum
  • 2021Received Disability-Friendly Workplace Recognition by Salva Vita Foundation
  • 2021Received the Open Spotlight 'Engine of Change' Gold Award for commitment to inclusion and diversity
  • 2022Received Best Talent Starter Programs - Silver category at Zynternship Awards
  • 2022The Hungarian Banking Association presented Citi Hungary with the 4 Leaf Green Heart Award
  • 2022Received Business Services Firm of the Year - Hungary award by CEE Business Services Summit & Awards
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Office address

Budapest, Váci út 80, 1133 Hungary
További irodák

What makes our product special

200+ years of experience |Serving 200+ million clients |Global presence

Our product

Financial Services


Citi Hungary operates as a unique global bank providing a wide range of world-class products and services to large local corporations, SMEs, multinational clients, financial and public institutions. Together with our Citi Solutions Center Budapest, which provides services in various areas of Technology, Operations and Finance for Citi-entities worldwide, over 2,800 colleagues work in Hungary.

Company values

Family-friendly
Diverse
Social responsibility
Home Office opportunity

Follow us

Life with us

Lightning round

Lunch?
With colleagues at our modern kitchens
Bike, public transport or car?
You choose
Most proud of
Our mission to enable growth and economic progress

Trainings and workshops

At Citi, we’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.

How can the employees affect the company’s life?

A career with us means joining a family of 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career and make a real impact.

Why we love our office

At our modern offices, Citi employees can enjoy a nearby café and restaurant, a number of 24/7 vending machines for quick snacks, access to a game and relaxation room, as well as bike rack space. Our Budapest sites also offer a medical room and 24/7 employee assistance program to support you in taking care of your whole self.

Office photo

What would I miss if I left

“I feel that we are truly like a big family with my colleagues. I would miss them the most if I left the company.”

Noémi

Security Solutions Engineer

Favourite thing in the office

Personal qualities we appreciate

Be

  • committed to integrity and ethical decision-making,
  • a collaborator who recognizes the value of teamwork,
  • an innovator who can think creatively,
  • an analytical thinker with a desire for personal growth.

Team video

Team video

Blog

Articles about the company

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