German-Speaking Service Desk Analyst Level 1
Job info
About the job
About TCS Hungary:
At TCS Hungary, opportunity meets stability in a vibrant and dynamic work environment.Tata Consultancy Services is one of the world’s fastest-growing technology partners,employing over 600,000 people from 152 nationalities across 55 countries. Since ourestablishment in 2001 in Budapest, we’ve been committed to delivering exceptionalservices through the power of digital technology.
Salary range
Work schedule
Responsibilities
Professional skills
- IT Support / 1st Level IT Support3 / 5
- Microsoft 3652 / 5
- Networking basics2 / 5
- Windows OS Troubleshooting2 / 5
Education Level
Language skills
Recommend to your friends!
Personal skills
You can start at
What You Will Bring:
- Fluent German and good English skills.
- High school diploma required; university studies are an advantage.
- Previous experience in a Service Desk, Help Desk, Technical Support, IT
- Support, or Customer Support role.
- Basic troubleshooting knowledge of Windows, Microsoft 365, and networking.
- Experience with ticketing systems and remote support tools is a plus.
- Strong problem-solving skills and attention to detail.
- Strong communication skills and a customer-focused mindset.
- Interest in technology and helping users resolve technical issues.
About Your Contract:
- Full-time position (40 hours per week)
- Permanent employment contract
- Working arrangements vary across our teams and may include hybrid or largely remote working opportunities. As collaboration and business needs sometimes require in-person attendance, this is not a fully remote position. All employees must be based in Hungary and be able to attend the office when required.
- Legal requirement: You must currently be eligible to work in Hungary
What Do We Offer:
- Market-leading private healthcare package
- Attractive cafeteria package based on your choice
- Hybrid working opportunity
- Office gym and in-house sports clubs
- Opportunities to grow through diverse roles and career paths
- Special discounts offered by our partners
- Access to world-class learning platforms such as Udemy and O'Reilly
- Extensive in-house self-development opportunities
About Your Application:
Please include only information in your CV that is directly relevant to the role you are applying for. Our recruitment team will carefully review all applications and contact only those candidates whose profiles best match the current requirements.
About the company
Our story
- 1968Foundation
- 2001Establishment of TCS Hungary Delivery Center
- 2013Strategic cooperation agreement with the Hungarian government
- 2015SSC excellence award, University Cooperation award
- 2016AmCham Generosity Award
- 2017Over 150 Aiesec interns working for TCS Hungary
- 2017CEE Outsourcing Awards: Company of the year, Business Center Manager of the year
- 2019CEE Outsourcing Awards: BPO Firm-, Business Center manager-, Unique Service Provider of the year.
Office address
Budapest, Alíz utca 4, 1117 Magyarország, Office Garden IIIWhat makes our product special
Our product
IT solutions, Life Science, FnA and HR outsourcing
TATA Consultancy Services (TCS) employs over 387,000 consultants in 45 countries. As a top tier brand TCS is the number 1. TATA brand contributor on top of Jaguar, TATA Motors, TATA Steel and TATA Global Beverages.
TCS Hungary is offering a broad portfolio of services such as IT; IT Infrastructure Services; Finance, Accounting & Analysis; Life Sciences and HR Outsourcing Services.
Company values
Life with us
Lightning round
- Most proud of
- The multicultural and friendly work environment
- Average age?
- Majority of the company is below 35 years old
- Superpower?
- 80+ different nationalities working with us
Trainings and workshops
LANGUAGE COURSES: Twice a year
TRAINING: Internal soft skill & technical training, web based courses
PROFESSIONAL DEVELOPMENT: Leadership programs
How can the employees affect the company’s life?
Through our yearly Employee Engagement survey we collect the feedback and ideas of our employees regarding the processes, opportunities, environment etc.
Office photo
What would I miss if I left
The colleagues and the kind of atmosphere where you’re happy to go to work everyday.
A Coworker
Personal qualities we appreciate
An open mind is a must
Creativity is important
Motivation is necessary
Team video
Multinational work environment
At TCS Hungary you can meet and work together with people from all around the world, support clients in different countries and get to know other cultures.
Working with us is great opportunity to connect with people from different nations!
- Over 2300+ Associates
- 30+ prestigious clients from all around the World
- 80+ different nationalities
Blog